If your card is lost or stolen, please contact Magna immediately!
You can contact us in the following ways:
- Create a ticket from the link on this page
- Email us at customercare@magnarewards.com
- Call us (TT) 800-3733 (JA)
- Call us (TT) 800-3733 (JA) 1-800-744-3733 or (876) 968-9872
- WhatsApp: (876) 870-7738
We will issue you with a new Magna card. This new card will be sent to you in the mail, so please ensure that your contact information is up-to-date and valid.
In Jamaica, cards can be collected at the office, sent via the Post Office or collected at a merchant located in Kingston, St. Catherine, or specific locations in St. Catherine (Spanish Town and Portmore only)