If your card is lost or stolen, please contact Magna immediately!


You can contact us in the following ways:

  • Create a ticket from the link on this page
  • Email us at customercare@magnarewards.com
  • Call us (TT) 800-3733 (JA)
  • Call us (TT) 800-3733 (JA) 1-800-744-3733 or (876) 968-9872
  • WhatsApp: (876) 870-7738

 

We will issue you with a new Magna card.  This new card will be sent to you in the mail, so please ensure that your contact information is up-to-date and valid.


In Jamaica, cards can be collected at the office, sent via the Post Office or collected at a merchant located in Kingston, St. Catherine, or specific locations in St. Catherine (Spanish Town and Portmore only)