If I Send Magna points to a friend in error, can I cancel and get my points back? 


You will be given the opportunity to confirm your transfer, but once the points are transferred, the transaction cannot be cancelled or reversed.


I tried to Send Magna points to a friend and got an error message saying they are not yet registered. What do I do?


Please get in touch with us via the following channels and we will investigate:

  • Create a ticket from the link on the  page
  • Email us at customercare@magnarewards.com
  • Call us (TT) 800-3733 (JA) 1-800-744-3733 or (876) 968-9872 
  • WhatsApp: (876) 870-7738 for JA only