If I Send Magna points to a friend in error, can I cancel and get my points back?
You will be given the opportunity to confirm your transfer, but once the points are transferred, the transaction cannot be cancelled or reversed.
I tried to Send Magna points to a friend and got an error message saying they are not yet registered. What do I do?
Please get in touch with us via the following channels and we will investigate:
- Create a ticket from the link on the page
- Email us at customercare@magnarewards.com
- Call us (TT) 800-3733 (JA) 1-800-744-3733 or (876) 968-9872
- WhatsApp: (876) 870-7738 for JA only