Magna Functions- Process Flows
The agent will access the Magna portal (Brik) via https://www.magnarewards.com/Magna/Controller.6d and the agent will proceed to log in/sign in with thei...
Fri, 21 Jul, 2023 at 4:11 PM
Please see attached Magna Onbarding- Process Flow
Mon, 22 Jan, 2024 at 11:42 AM
Magna Card Emboss Process Flow The Card Emboss file consists of customers compiled from the website/mobile app who would have applied for a new/r...
Mon, 27 Jan, 2025 at 12:01 PM
MAGNA JA NEW SIGN-UP PROCESS If a new sign-up request is received through Magna Freshdesk, the agent should respond using the canned response provid...
Mon, 22 Jan, 2024 at 11:43 AM
The Magna Return card log can be accessed on the shared OneDrive folder labelled, “TT Magna Shared Folder”. The name of the log is “TT Magna Return Cards...
Tue, 18 Feb, 2025 at 9:08 AM